Tech Support
We're Here to Help — Every Step of the Way
When it comes to surveillance and counter-surveillance tools, small details matter — and sometimes even a tiny setting can cause a big question.
That’s why we offer personal, expert-led tech support for all of our products and services. No call centers. No bots. Just real answers from people who know how this equipment works — because they helped design or configure it.
How We Support You
Our in-house team offers:
- Step-by-step help with setup and configuration
- Troubleshooting for performance or connectivity issues
- Walkthroughs for hidden camera detection, bug sweeps, or software support
- Guidance for integrating multiple tools together
We don’t expect you to be a surveillance expert — that’s our job. But we’ll teach you enough to use your tools confidently, correctly, and ethically.
How to Reach Us
For most issues, we recommend starting with an email that includes:
- Your name and order number (if available)
- The product or service you’re using
- A brief description of the issue or question
- Any photos, screenshots, or error messages (if applicable)
📧 spyopstech@gmail.com
📞 (248) 569-6831
We respond to most support requests within 1 business day.
Support Hours
Monday – Friday: 10:00 AM – 6:00 PM EST
Saturday: By appointment or emergency
Sunday: Closed
Warranty Support
If your product appears faulty or not functioning as intended, it may be covered under our service guarantee. In many cases, we can reconfigure the tool for you in-house.
Visit our Returns & Warranty Policy for more information.
Prefer to Visit In Person?
If you're near our brick-and-mortar location, you’re always welcome to stop in and speak to a real expert face-to-face. We can often resolve issues faster when we can test, demo, or walk you through it live.
[Spy Ops]
29207 Southfield Rd
Southfield, MI 48076
📞 (248) 569-6831
Whether you're troubleshooting a tracker, configuring a counter-surveillance system, or just unsure how to get started — we’re here for you.